Frequently asked questions

How do I book a ferry?

To book a ferry trip, simply browse our website for the route you are interested in, then follow the links to the booking page, alternatively you can access the booking form directly from here: https://booking.netferry.com

FAQ Category: 2. Ferry booking

How does the booking system work?

The online booking system allows you to make reservations in real time. Just follow these simple steps:

PHASE 1: select your preferred itinerary, then indicate the number of passengers and vehicles, choose from a variety of seating and cabin options and grab any special offers!

PHASE 2: enter passenger names and the contact details for the booking,

STEP 3: find out the price

STEP 4: accept our terms and conditions and consent to privacy.

Then click BOOK NOW, and you will confirm the booking by making a paying by credit or debit card (your card number, expiry date, cvv and name of card holder will be requested to make the payment) .Then your reservation request will be processed within 24hrs, subject to availability. Before confirming, please read the general conditions of travel. For any further information you can contact our help desk on (+39.0831.564257) from Monday to Friday from 09:00 to 13:00 and from 15:30 to 20:00, on Saturday from 09:00 to 13: 00.

FAQ Category: 2. Ferry booking

How is the price of the ticket calculated?

The price of each ticket is made up of different components:

  • Base fee per passenger
  • Port taxes, ISPS, and fees per passenger
  • Accommodation or seating choice
  • Vehicle Tariff
  • Animal fee
  • Discount

The ticket price is calculated according to the options you choose when booking. For example accommodation or seating on-board ranges from seats on deck, to private cabins. The price varies depending upon whether you bring a vehicle and vehicle type. You can also take advantage of any discounts available, for example early booking discounts generally require ticket confirmation before the end of May.

FAQ Category: 2. Ferry booking

 

Can't find the answer to your questions?

Contact us!

 

Do you need support?

For any further information, we are always available.

Working hours: Mon-Fri 09:00-13:00 15:30-20:00 Sat: 9:00-13:00

 

 

Contact us

To contact our reservation office:

email: info.en@netferry.com

Infoline: +39.0831.564257 - +39.0831.1680000